Book Jacket Words
Text from
back cover....
Response Ability: The Language, Structure, and Culture of the Agile Enterprise helps
companies keep up with the ever-changing business environment driven by the explosion and
rapid application of new knowledge and increasing connectivity and communication. This
twenty-first-century business primer identifies corporate characteristics that facilitate
change and shows managers how to instill these competencies in every part of an
organization.
This user's manual for the new economy shows companies how to reconfigure themselves to
respond quickly when a business situation demands rapid changes in organization,
distribution logistics, production capability, innovation capability, resource
procurement, product design, service strategy, or an other activity or competency. It
provides strategic context for lean operating practices, puts knowledge management and the
learning organization in perspective, and offers a framework within which to apply today's
best advice on new business practices and strategic focus.
This timely guide is the ultimate resource for enterprises struggling to adjust to rapidly
changing economic conditions and for managers at any level who must introduce agility into
a department, division, or entire organization. It is also an excellent supporting
reference and tutorial for all others who will take part in the transformation.
Text from inside
cover flaps.....
Gurus have long insisted that to survive and thrive in an increasingly dynamic and
uncertain business environment, organizations must be willing and able to change rapidly
and repeatedly in response to changing conditions. Until now, however, none has addressed
the practical, physical aspects of how a company can achieve this kind of agility. Is it
possible to design an organization and all of its parts to transform themselves with
competence into whatever a new situation requires?
Rick Dove answers this question with a resounding "Yes!" In Response Ability:
The Language, Structure, and Culture of the Agile Enterprise, Dove defines and illustrates
the characteristics that make a business and its systems easy to change at any level. He
explains how to acquire these characteristics; supplies the tools and techniques needed to
implement them; and demonstrates how to use them, not only to effect change but also to
direct it.
Using positive and negative examples from major companies, including Microsoft, GM, and
LSI Logic, Response Ability shows readers how to analyze opportunities and problems for
their operational dynamics and how to use the results of this analysis to establish a
solution strategy. This professional management primer also demonstrates how to measure
change proficiency, profile an organization's ability to change, and establish a strategy
for improving a company's change profile.
Corporate culture has an enormous impact on a company's agility. Response Ability analyzes
the role of culture in an organization's change profile and demonstrates how to insert
new, change oriented values and competencies into an established corporate culture, now
matter what it may be.
For senior managers, manufacturing managers, and organizational managers in companies of
virtually any size in any market or industrial segment, Response Ability makes the
concepts of agility and responsiveness real and actionable. Supplemented with numerous
metrics and exercises, this eye-opening and completely practical resource will help
organizations adapt and respond to changes in the business environment now and for years
to come.
Rick Dove is the founder and Chairman of Paradigm Shift International and
a prominent expert in the areas of organizational change and the agile enterprise. His
work in the area of agility spearheaded the Twenty-First-Century Enterprise Strategy
project at Lehigh University and popularized the concept of agility. Dove has written more
than 125 articles on the topics of change proficiency and the agile enterprise. He is
recognized worldwide as a leading thinker in this area of management.
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